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| About Us PLATINUM MUSIC SHOP are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales [at] platinummusicshop [dot] com. Our Contact details: PLATINUM MUSIC SHOP PO Box 43641 London SE22 0WJ United Kingdom Tel: Email: sales [at] platinummusicshop [dot] com |
| Making A Purchase Making a purchase could not be easier. Just browse our Products, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment via payment service providers like "PayPal" for security and safety (we do not see your details). If you are shopping from outside of UK, place your order and your credit card company will convert the transaction to your own currency. |
| Shipping And Handling All UK, Europe, USA and International orders are sent 'recorded / signed post' for safe and trackable delivery. UK = £1.99 for first item, then £1 for each item added. Europe = £6.99 for first item then £1.50 for each item added. USA / International =£7.99 for first item then £1.50 for each item added. |
| Delivery Schedule We order new releases (1 week in advance) and stock every Tuesday. We get delivered in to us on Friday, a few days before official new release date (Monday). We then send your item, which should arrive to you by Monday/Tuesday. Please allow 14 days (maximum) for delivery to UK. Please allow 21 days (maximum) for delivery Worldwide. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Guarantee Real music and dvd's for real people. |
| Reaching Us If you need to reach us, please on sales [at] platinummusicshop [dot] com or alternatively you can write to us at PO Box 43641 London SE22 0WJ United Kingdom |
| Privacy Policy PLATINUM MUSIC SHOP do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy All goods are brand new and mostly factory sealed. You have the right to cancel your order (for valid reasons) within seven days of receipt of the goods. If you do cancel your order, your payment will be refunded upon receipt of returned goods to address above. |
